Warranty & Delivery
StrengthenYOU stands behind the premium quality and technology in our products and values the satisfaction of our customers. In order to uphold our warranty, we ask for all customers to save their proof of purchase.
If you change your mind and are not 100% satisfied with your purchase, no refunds will be available. To be eligible for a refund, your item must be in its original packaging, include all accessories, and proof of purchase. Refund will be issued once the item has been received and inspected. If a product is not in the original condition, a fee may apply.
StrengthenYOU stands behind all of its products. If your product has a material or workmanship flaw, please contact our customer support.
1 Year Warranty
If within one year from the date of purchase, this product fails due to a defect in material or workmanship, StrengthenYOU will repair or replace the product, or necessary components, free of charge. This warranty excludes: (a) damage caused by accident, abuse, mishandling, or transport (b) units subject to unauthorized repair (c) units not used in accordance with StrengthenYOU care instructions (d) damage exceeding the cost of the product (e) deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and (f) failure to provide the dated proof of purchase
Please contact customer support for additional assistance - firstname.lastname@example.org
We endeavour to ship all orders received on the same day (where possible). We use Australia Post or Fastway Couriers within Australia, and DHL Express for all New Zealand and International orders. We request you allow 3-5 days’ transit time for your order to arrive with you. Once your order is shipped, we will update you with a Tracking Number via your email address provided.
If you have any questions, or require an express delivery service for your order, please contact us - email@example.com - we are more than happy to help.